Social responsibility and human resource management in the hotel industry in Malaysia. Splash Magz: Social Science and Life Style Magazine, 1 (2). pp. 63-67. ISSN 2776-1126 (2021)
Abstract
The purpose of this study is to understand social responsibility and human resource management in the Malaysian hospitality industry based on social cognitive theory. This study used an online survey method of 295 employees in 61 hotels throughout Malaysia with a random sampling method by maintaining the privacy and confidentiality of the identity of the hotel employees we surveyed. We used the Linkert scale to compute the survey results before we regressed using ordinary least squares. We find that the level of social responsibility is positively related to the level of hotel income, employee income, and employee morale.
| Item Type: | Article |
|---|---|
| Keywords: | Hotel Industry, Corporate Social Responsibility, Employees, Community service |
| Taxonomy: | By Subject > Hotel & Tourism Management > Common Areas By Subject > Hotel & Tourism Management > Hotel Management |
| Local Content Hub: | Subjects > Hotel & Tourism Management |
| Depositing User: | Jamil Jawi |
| Date Deposited: | 23 Mar 2022 23:57 |
| Last Modified: | 24 Mar 2022 01:35 |
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