Integrity and job performance: the experiences of public library leaders. Journals of Southeast Asian Research, 2016: 452256. pp. 1-15. ISSN 2166-0832 (2016)
Abstract
Librarians and information professionals, because of the complex body of knowledge, standards of entry to the profession, and the need for public confidence, frequently face ethical dilemmas. Coupled with this, the Malaysian government has asserted that public servants need to have the highest integrity in delivering services to contribute directly to the establishment of a favorable environment and to show a good relationship with stakeholders. Arguments have been made that restrictions should be written into the new code of ethics for librarians and information professionals to ensure they behave ethically when doing their jobs. Therefore, the current study seeks to explore ways to improve job performance through integrity. The study, which is a qualitative study, has used semi-structured interviews to explore the efficiency of the integrity of public library leaders with the Method Framework analysis. There are six attributes of integrity: accountability towards individuals and society; clean, efficient, trustworthy and access to information; fair, just and wise; privacy, secrecy and transparency; neutrality and professional skills and security protection found to be adopted by twenty leaders of public libraries that may affect their work performance. The findings of this study have implications for the model, policy and practice on integrity that can be adopted by libraries and other government agencies. This model can therefore be seen as a map that will guide organizations with appropriate measures when trying to improve performance through integrity. Organizations can employ the model to enhance the effects of other determinants of performance exercises to maintain leadership skills in uncertain and volatile workplaces.
| Item Type: | Article |
|---|---|
| Keywords: | Librarian competencies, Library management, Public librarian, Malaysia public library, Integrity, Job performance, Framework methods |
| Taxonomy: | By Subject > Information Management > Library and Information Management By Subject > Information Management > Library Science |
| Local Content Hub: | Subjects > Information Management |
| Depositing User: | Muhammad Shafiq Amirullah |
| Date Deposited: | 21 Apr 2022 08:48 |
| Last Modified: | 21 Apr 2022 08:48 |
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