Internet access and use in reference services: a case study in Universiti Putra Malaysia (UPM). International Journal of Computer and Information Technology, 2 (1). pp. 123-126. ISSN 2279 – 0764 (2013)
Abstract
The aim of the study is to find out how the integration of the Internet contributed to the reference professionals and the reference services in an academic library in Malaysia. The study investigates the perceptions of reference librarians pertaining to the importance of Internet in reference work. The study had been conducted at Perpustakaan Sultan Abdul Samad (PSAS), a library in Universiti Putra Malaysia (UPM). The quantitative method is used whereby data are collected through questionnaire. This research is aimed to investigate the perceptions of reference librarians pertaining to the importance of Internet access and use in reference work. The result shows that the Internet has contributed effectively in their reference works and also encountering the queries with the quality information through the Internet use. The Internet also enhanced their productivity level. In short the respondents realize that the Internet services in PSAS, UPM was very effective and give high quality impacts in doing reference works or activities. It can be showed that the reference librarians viewed Internet as a tool that gives a lot of benefits in their job and easy utilizing it compared to the printed materials assistance.
| Item Type: | Article |
|---|---|
| Keywords: | Infolibrary services, Information access, Library users, Internet, Reference services, Reference Professionals |
| Taxonomy: | By Subject > Information Management > Library and Information Management By Subject > Information Management > Library Science |
| Local Content Hub: | Subjects > Information Management |
| Depositing User: | Muhammad Shafiq Amirullah |
| Date Deposited: | 21 Apr 2022 08:59 |
| Last Modified: | 21 Apr 2022 08:59 |
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