Critical success factors of knowledge sharing: a case study in a university library. Australian Journal of Basic and Applied Sciences, 9 (3). pp. 90-95. ISSN 1991-8178 (2015)
Abstract
Knowledge sharing is a process of transferring knowledge to other surrounding people both online and offline in order to increase the level of individual’s knowledge. Knowledge sharing can occur via written correspondence or face-to-face communication through networking with other experts, documenting, organizing and capturing knowledge for others. The five factors that were highlighted in the study are trust, communication between staff, information system, and rewards system and organization structure. The purpose of this study is to investigate the relationships between trust, communication, information system, reward system and organization structure and knowledge sharing among staff in the library context. Those populations are the staff in Perpustakaan Hamzah Sendut (PHS) in Universiti Sains Malaysia (USM) main campus. A total of 100 questionnaires distributed and only 80 questionnaires were answered and returned. The researchers used SPSS to analyze data. The findings showed that trust, communication between staff, information system and organization structure are positively related to knowledge sharing in library.
| Item Type: | Article |
|---|---|
| Keywords: | Knowledge Management, Library Management, Knowledge sharing, Communication between Staff, Information Systems, Rewards System, Organizational Structure |
| Taxonomy: | By Subject > Information Management > Knowledge Management By Subject > Information Management > Library and Information Management |
| Local Content Hub: | Subjects > Information Management |
| Depositing User: | Muhammad Shafiq Amirullah |
| Date Deposited: | 21 Apr 2022 23:32 |
| Last Modified: | 21 Apr 2022 23:32 |
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