Understanding language as a communication barrier among executives in corporate organization towards effective communication. Journal of Global Business and Social Entrepreneurship (GBSE), 3 (8). pp. 1-11. ISSN 2462-1714 (2017)
Abstract
This research is conducted using qualitative method in understanding the deeper meaning of language as a communication barrier. A conceptual framework has been developed to understand these communication barriers on a deeper level and they are categorized into three dimensions which are, 1) slang, 2) speed of talking, 3) language proficiency. To achieve these objectives, a total of 5 informants have been interviewed using in-depth interview method. The informants are chosen among the executives working in Sime Darby Bhd as the organization is a conglomerate consisting of multiracial employees and they are selected using purposive sampling. The location of this study is the headquarter of Sime Darby Bhd, situated in Jalan Raja Laut, Kuala Lumpur. The findings of this current research has found that the issues revolving around language barrier still remain the same as past research findings whereby the use of slang, jargon, abbreviation would cause problems in knowledge transfer and thus resulting in communication breakdown. However, these problems can be overcome through the use of proper gesture and even visualization.
| Item Type: | Article |
|---|---|
| Keywords: | Communication barriers, Language, Slang, Interpersonal Communication, Conflict Communication |
| Taxonomy: | By Subject > Communication & Media Studies > Communication > Interpersonal Communication |
| Local Content Hub: | Subjects > Communication & Media Studies |
| Depositing User: | Muhammad Shafiq Amirullah |
| Date Deposited: | 03 May 2021 08:22 |
| Last Modified: | 03 May 2021 08:22 |
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