The use of knowledge management technology among Selangor state government agencies. Asia-Pacific Journal of Information Technology and Multimedia, 11 (1). pp. 39-53. ISSN 2289-2192 (2022)
Abstract
Knowledge management is one of the important things for the success of an organization. The state of Selangor, which is the first developed state in Malaysia since 2005, often being used as a benchmark by other states, including in terms of information technology implementation. This study has been conducted to identify the use of knowledge management technology among Selangor State government agencies. For this purpose, a quantitative study has been conducted by distributing questionnaire to the respondents from 10 Selangor State government agencies. Studies conducted show that knowledge management technology is part of the instruments used to assist governance in the government agencies of Selangor State. Besides, encouragement from management, related policies and even IT infrastructure are also available and support all information life cycle processes to run well in Selangor State government agencies.
Keywords: knowledge management, information management, information technology, knowledge management technology, Selangor State government agency.
| Item Type: | Article |
|---|---|
| Keywords: | Knowledge management, Information management, Information technology |
| Taxonomy: | By Subject > Information Management > Knowledge Management By Subject > Information Management > Library and Information Management |
| Local Content Hub: | Subjects > Information Management |
| Depositing User: | Muslim Ismail @ Ahmad |
| Date Deposited: | 21 Oct 2022 08:11 |
| Last Modified: | 21 Oct 2022 08:11 |
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