The mediation of Islamic well-being affects on knowledge transfer for Malaysian Islamic banking employees. International Journal of Academic Research in Accounting Finance and Management Sciences, 12 (2). pp. 132-149. ISSN 2225-8329 (2022)
Abstract
Malaysia has a long-standing tradition of Islamic Banking. The transfer of knowledge by Islamic Banking employees presents a challenge. Managing Islamic Banking knowledge transfer is critical for analysing overall IB success. It is vital to highlight that many previous researchers have conducted the majority of the study pertaining to customers' attitudes about basic understanding of Islamic Banking. Islamic well-being, in particular, refers to the incorporation of awareness, social justice, learning, and decision making in Islamic Banking and finance. Ijtihad establishes the Islamic well-being attributes and determines Islamic Banking's values and standards. The purpose of this paper is to create a more effective framework for knowledge transfer by utilising Islamic well-being Attributes as a mediator. The framework is made up of three variables: knowledge transfer by Islamic Banking staff, Islamic Banking proficiency, and Islamic well-being Attributes. The triangulation method was used in this study. The partial least squares structural equation modelling (PLS-SEM) method was primarily used in this study for 405 respondents. A qualitative approach was also used, with semi-structured interviews with four Islamic bank experts which analysed by NVIVO through Key Word in Context (KWIC) technique for extracted themes. The Quran and Hadith were also used to gather information. The findings revealed that Islamic Banking proficiency influenced Islamic Banking employees' knowledge transfer, and Islamic well-being Attributes partially mediated the relationship. Using the model to examine how Islamic Well-Being affects knowledge transfer for Malaysian Islamic Banking employees, this study aims to bridge the knowledge gap in Islamic Banking by assisting bankers in communicating the right strategies and policies to attract more customers based on the bankers' Islamic Banking proficiency. Based on these findings, it is suggested that Islamic banks use Islamic Banking proficiency and Islamic well-being Attributes as key factors in imparting knowledge to their employees.
| Item Type: | Article |
|---|---|
| Keywords: | Islamic banking, Proficiency, Well-being attributes |
| Taxonomy: | By Niche > Islamic Banking > Banks and Banking > Finance By Niche > Islamic Banking > Banks and Banking > Religious Aspects By Niche > Islamic Banking > Banks and Banking > Research |
| Local Content Hub: | Niche > Islamic Banking |
| Depositing User: | Ilya Nur Fateen Othman |
| Date Deposited: | 21 Sep 2023 02:54 |
| Last Modified: | 21 Sep 2023 02:54 |
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