Sustainable business model components for the Islamic banking industry. Masters thesis, Universiti Sains Malaysia. (2022)
Abstract
The issue of financial sustainability has attracted considerable attention from academics, practitioners and policy makers in recent years. The global financial crisis has triggered to rethink on 'unsustainable' business models adopted by banks. Furthermore, nowadays, Islamic banking seems not to be very different from conventional banking services in Malaysia and the existing business model in Islamic banking industries lacks being competitive and not achieving a sustainable banking agenda. Therefore, this study investigates the current business models supporting sustainability in Islamic banks, develop the sustainable business model components that could contribute to the sustainability of Islamic banks and test customer's purchase intention for the sustainable business model components. This research focuses on Malaysia's Islamic banking business. The proposed methodology of this study is mixed method through semi-structured interviews and surveys techniques. The proposed analysis to test the link between the sustainable business model components and customer's purchase intention is using PLS (SEM). The finding indicates that the components of energy efficiency, organisational culture, awareness, Maqasid Shari’ah and functions were the best sustainable business model components for customer’s purchase intention. The outcome of this study can contribute to developing a holistic model that enhances Islamic banks' sustainability through applying the sustainable business model.
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Not Fulltext Version |
| Keywords: | Islamic banking, Sustainability, Business models, Maqasid Shari’ah, Customer purchase intention |
| Taxonomy: | By Niche > Islamic Banking > Banks and Banking > Customer Services By Niche > Islamic Banking > Banks and Banking > Finance By Niche > Islamic Banking > Banks and Banking > Religious Aspects |
| Local Content Hub: | Niche > Islamic Banking |
| Depositing User: | Rosila Nordin |
| Date Deposited: | 05 Jun 2024 07:28 |
| Last Modified: | 05 Jun 2024 07:28 |
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