Relationships Between Malaysian Food Image, Tourist Satisfaction and Behavioural Intention

Relationships Between Malaysian Food Image, Tourist Satisfaction and Behavioural Intention. World Applied Sciences Journal, 10 (SI). pp. 164-171. ISSN 1818-4952 (2010)



Abstract

This study aims to examine tourists’ satisfaction towards Malaysian food and their future behavioural intentions. A survey was carried out at the Kuala Lumpur International Airport (KLIA) and Low Cost Carrier Terminal (LCCT) in Malaysia. A sample of 392 tourists was obtained at the respective departure halls using systematic sampling approach. The findings indicated that Malaysia has the potential of being a food tourism destination as the country is viewed as a melting pot of cultural food variety at reasonable price. In addition, the results reveal that image has a direct effect on satisfaction and tourists’ satisfaction towards Malaysian food has a direct effect on behavioural intention. The findings, strengthens the notion of repeat visitation to experience the unique food culture. Practical and theoretical contributions are discussed, with future research
suggested.

Item Type: Article
Keywords: Malaysian food image, Destination marketing, Satisfaction, Food destination, Behavioural intention
Taxonomy: By Subject > Hotel & Tourism Management > Foodservice Management and Foodservice Entrepreneurship
By Subject > Hotel & Tourism Management > Tourism Management
Local Content Hub: Subjects > Hotel & Tourism Management
Depositing User: Farleen Azrina Zamberi
Date Deposited: 07 Apr 2021 09:19
Last Modified: 07 Apr 2021 09:19
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