Total quality management and the role of management accountants on organisational performance: the service sector in Malaysia. The Asian Journal of Business and Accounting (AJBA), 12 (2). pp. 147-178. ISSN 1985-4064 (2019)
Related URLs:
Abstract
The results reveal that TQM has a positive significant impact on organisational performance. The TQM’s practice of focussing more on customers and the designing of services also show significant effects on organisational performance. This study finds that management accountants do not moderate the relationship between TQM and organisational performance.
| Item Type: | Article |
|---|---|
| Additional Information: | Faculty of Business and Accountancy, University of Malaya, Malaysia |
| Keywords: | TQM, Organisational Performance, Role of the Management Accountant |
| Taxonomy: | By Subject > Business & Management > Human Resource By Subject > Business & Management > Management |
| Local Content Hub: | Subjects > Business & Management |
| Depositing User: | Muslim Ismail @ Ahmad |
| Date Deposited: | 31 May 2021 23:58 |
| Last Modified: | 01 Jun 2021 04:40 |
| Related URLs: |
Actions (login required)
 |
View Item |