Customer Satisfaction on e-SERVQUAL in Islamic Online Banking Services

Customer Satisfaction on e-SERVQUAL in Islamic Online Banking Services. Advances in Business Research International Journal, 3 (2). ISSN 2462-1838 (2017)


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    Abstract

    The recent development in the ecommerce services has shown a variety of established companies participating in the web business environment including Islamic banks. Business with the most experience and success in using ecommerce are beginning to realize that the indicator of success or failure of the ecommerce environment was included in the online services.

    Item Type: Article
    Keywords: Web-based system, Customer satisfaction, Islamic Banking
    Taxonomy: By Subject > Computer & Mathematical Sciences > Information Technology
    Local Content Hub: Subjects > Computer and Mathematical Sciences
    Depositing User: Wan Hamid Wan Fatimah
    Date Deposited: 01 Aug 2021 12:51
    Last Modified: 01 Aug 2021 12:51

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