Customer review on Kinrara Resort, Selangor through booking.com and agoda. Degree thesis, Universiti Teknologi MARA, Terengganu Dungun Campus. (2018)
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Abstract
This study investigated the customer review in Kinrara Resort by using Booking.com and Agoda. An observation has been conduct to collect data through Online Travel Agency (OTA). The choose of sample which is Kinrara Resort is due to the less study that has been conduct before specifically about the result. The objective of this study to understand the customer reviews on several factors on Kinrara Resort by using Booking.com and Agoda.
| Item Type: | Thesis (Degree) |
|---|---|
| Keywords: | Online travel agency, Customer reviews, Highest rating, Hotel reservation system, Tourist behaviour |
| Taxonomy: | By Subject > Hotel & Tourism Management > Hotel Management By Subject > Hotel & Tourism Management > Tourism Management |
| Local Content Hub: | Subjects > Hotel & Tourism Management |
| Depositing User: | Nor Azimahwati Aris |
| Date Deposited: | 10 Nov 2021 04:53 |
| Last Modified: | 10 Nov 2021 04:54 |
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