Users' perception of self-check system at International Islamic University, Malaysia library

Users' perception of self-check system at International Islamic University, Malaysia library. Library Philosophy and Practice (e-journal): 850. pp. 1-20. ISSN 1522-0222 (2012)


Libraries and technology can be said to be intertwined in the 21st century. The application of technologies in libraries and their attendant benefits has pushed libraries to become almost dependent on these technologies in order to achieve their objectives. This accounted for the overwhelming literature bound in the area. However, while libraries are so consumed in their efforts to automate, they seem to neglect users’ perception, attitude, and opinions towards these technologies. This study is an assessment of the Self-check system at IIUM Library. A survey of 50 respondents was undertaken and the results revealed that
generally, users had positive attitude towards Self-check system; satisfied with the services provided by the Self-check system; and that the Self-check system have been costbeneficial to IIUM Library. The study however found out that users were often frustrated as a result of inadequate self-check stations and malfunction due to old age.
Recommendations are provided towards improving the self check system and the circulation services of IIUM Library in general.

Item Type: Article
Keywords: Library services, Library users, Library facilities, Self-check system, Library technologies
Taxonomy: By Subject > Information Management > Library and Information Management
By Subject > Information Management > Library Science
Local Content Hub: Subjects > Information Management
Depositing User: Muhammad Shafiq Amirullah
Date Deposited: 31 May 2022 07:05
Last Modified: 31 May 2022 07:05
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