Public Accountability System: Empirical Assessment of Public Sector of Malaysia

Public Accountability System: Empirical Assessment of Public Sector of Malaysia. Asian Journal of Scientific Research. ISSN 1992-1454 (2015)


This study assesses the status of accountability practices of the Malaysian public sector in
response to the recent report of the Auditor General that revealed corruption, weakness and lack
of control in asset management. Primary data was collected using a questionnaire distributed
through Google Docs application to the heads of 682 departments and agencies under 24 federal
ministries, including the Prime Minister Department. The final sample of the study consists of 109
respondents. The data gathered were based on the opinions of respondents on the 10 factors of
public accountability practices in their respective departments or agencies using a seven-point
Likert scale that ranged from 1 (strongly disagree) to 7 (strongly agree). Data were analyzed using
descriptive statistics and factor analysis. Data reliability was tested using Cronbach’s alpha test.
Data validity and normality were tested using the Shapiro Wilk’s test. About 87.3% of the
respondents indicated that their departments and agencies generally implement accountability
practices. However, priority accountability factor differs among service schemes. Accountability in
administrative and diplomatic, education and medical and health services is below the overall
average. The study findings are useful in providing awareness to policy makers and in encouraging
accountability environments in many countries, especially Malaysia

Item Type: Article
Keywords: Accountability system, Public sector, Factor analysis, Malaysia
Taxonomy: By Subject > Administrative Science & Policy Studies > Policy Studies
Local Content Hub: Subjects > Administrative Science & Policy Studies
Depositing User: Mohd Fadhli Samsudin
Date Deposited: 01 Aug 2021 14:17
Last Modified: 01 Aug 2021 14:17
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