A conceptual framework of critical success factors for green cleaning implementation and performance

A conceptual framework of critical success factors for green cleaning implementation and performance. International Journal of Real Estate Studies, 10 (2): 6. pp. 55-72. ISSN 1832-8505 (2016)


The emergent awareness of the adverse hazards associated with conventional cleaning practices as one of the major contributors to poor indoor air quality, environmental pollution and deterioration of ecosystem necessitated the need to embrace green cleaning practice to mitigate this adversity. In spite of the potential benefits of Green Cleaning, it is faced with implementation difficulties due to challenges faced by the various stakeholders. Therefore, the aim of this paper is to identify the Critical Success Factors and performance parameters for green cleaning projects' implementation. Through content analysis, thirteen (13) critical success factors were identified. Five topmost key success factors for green cleaning projects' implementation are green cleaning awareness, training, and education; top management commitment; communication strategies; custodian participation and acceptance and green cleaning team. The identified performance parameters based on the triple bottom line sustainability concept specifically were environmental, economic, and social. Also, it was found out that green cleaning and post implementation evaluation are under-researched. More empirical studies still need to be carried out on green products, process and practices, success factors from stakeholder’s perspectives for different workplace settings and post-implementation evaluation. This paper will help stakeholders understands the vital fundamental areas for successful implementation of sustainable green cleaning and competitive organisational performance

Item Type: Article
Keywords: Green cleaning, Critical success factors, Performance parameters, Implementation difficulties
Taxonomy: By Subject > Architecture, Planning & Surveying > Town Planning
By Subject > Architecture, Planning & Surveying > Interior Architecture
Local Content Hub: Subjects > Architecture, Planning & Surveying
Depositing User: Shahidatul Akhmam Rambeli
Date Deposited: 21 Aug 2020 08:57
Last Modified: 21 Aug 2020 08:57
Related URLs:

Actions (login required)

View Item View Item