Design factors affecting facilities management practice of buildings in Malaysia

Design factors affecting facilities management practice of buildings in Malaysia. Malaysian Construction Research Journal (MCRJ), 30 (1): 3. pp. 35-48. ISSN 1985-3807 (2020)


The prevalence of design effects and their resultant cumulative negative impact on the Facilities Management (FM) practices and the financial performance of building projects are a recurrent challenge in the construction industry. Effective integration of FM at design phase is essential to minimize design conflicts and the cost of building facilities services. In addressing the need to reduce the effect of design factors, the objective of this paper is to identify and assess the major factors affecting FM practice in building projects. Besides, the role of facility managers was explored. Following a rigorous literature review, in total, thirty-eight design factors were identified under three categories: architectural, structural and Mechanical Electrical-Plumbing (MEP) design. Thereafter, a questionnaire was designed by utilizing a five point Likert scale of importance. The mean and relative importance index (RII) of the factors were determined, followed by rank analysis. The survey was evaluated by the G7 FM organization of Construction Industry Development Board (CIDB) and corporate member of Malaysian Association of Facilities Management (MAFM). The most important factors from the perspectives of FM practice were “incomplete working drawing and specification”, “inadequate working drawing details”, “non-availability of specific building materials in market”, “inappropriate selection and specification of materials” and “plaster crack at joint i.e. concrete brick joints and wall-floor joints”. This paper findings are practically significant to all designers and facilities managers, as it will prompt the management of building facilities to concentrate on the most important design factors affecting the FM practices and thereby mitigate that cost.

Item Type: Article
Keywords: Design factors, Facilities Management, Buildings
Taxonomy: By Subject > Architecture, Planning & Surveying > Building Surveying
By Subject > Architecture, Planning & Surveying > Architecture
Local Content Hub: Subjects > Architecture, Planning & Surveying
Depositing User: Eza Eliana Abdul Wahid
Date Deposited: 05 Feb 2021 01:23
Last Modified: 06 Feb 2021 00:18
Related URLs:

Actions (login required)

View Item View Item