Items where Subject is "Customer Services"

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Perbankan Islam perlu lebih inovatif. [Website] (2018)

A

Perbankan syariah perlu telus, bebas. [Newspaper] (2018)

Consumer behavior of Islamic bank customers at Bank Rakyat Jelapang Branch, Ipoh, Malaysia. Degree thesis, UiTM Cawangan Melaka. (2015)

Islamic banking and finance: between ideals and realities. Journal of Economics and Management, 15 (2). pp. 1-19. ISSN 2462-1420 (2007)

Perbezaan agama, tahap pendidikan dan umur terhadap kesedaran kepada produk dan perkhidmatan perbankan Islam dalam kalangan bukan Islam. Masters thesis, Universiti Utara Malaysia. (2015)

Customer education in Islamic banking in Malaysia. Journal Of Critical Reviews, 7 (8). pp. 127-131. ISSN 2394-5125 (2020)

A study on determinants of the intention to use Islamic banking products in Johor Bahru. Degree thesis, UiTM Cawangan Melaka. (2014)

Measuring factors affecting customer loyalty on Islamic banking in Malaysia. Masters thesis, Universiti Utara Malaysia. (2015)

Malaysia's Islamic banking to outperform conventional banks: Fitch. [Newspaper] (2023)

Islamic banking in Malaysia: framework, performance, and lessons. Journal Of Islamic Economics, 2 (2). pp. 67-78. ISSN 2462-1420 (1989)

A case study on the factors that influence customer acceptance towards Islamic banking system in Malaysia. Degree thesis, UiTM Cawangan Melaka. (2011)

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Kualiti perkhidmatan dan kepuasan pelanggan dalam perbankan Islam. The Journal of Muamalat and Islamic Finance Research, 2 (1). pp. 151-170. ISSN 1823-075X (2005)

J

Factors influencing the preference of customers toward using the products and services of Islamic banking in Malaysia. Degree thesis, Universiti Malaysia Kelantan. (2023)

Islamic banking industry in fintech ecosystem: issues and challenges. FBM Insight, 5. pp. 6-9. ISSN 2716-599X (2022)

K

Factor that influences customers’ perception towards Islamic banking facilities. Degree thesis, UiTM Cawangan Melaka. (2014)

Intention to Use Islamic Banking Products and Services: Evidence from Malaysia. Journal of Governance and Integrity (JGI), 6 (2). pp. 616-623. ISSN 2600-7479 (2023)

M

A study on factors that influence students’ decision in using Islamic banking system. Degree thesis, UiTM Cawangan Melaka. (2013)

Consumers' loyalty toward Islamic banking system: does halal brand awareness mater? International Journal of Economics, Management and Accounting, 24 (2). pp. 209-226. ISSN 2462-1420 (2016)

Pengaruh kewajipan agama dan literasi zakat terhadap gelagat pembayaran zakat simpanan secara terus melalui perbankan Islam. The Journal of Muamalat and Islamic Finance Research, 19 (2). pp. 136-154. ISSN 2948-5266 (2022)

The relationship between Business Process Re-engineering (BPR) and performance of Islamic banking branches in Kedah from the perspective of Maqasid Al-Shariah. Masters thesis, Universiti Utara Malaysia. (2015)

Using the theory of planned behavior and religion to assess customers behavioral intention to adopt Islamic banking services in Malaysia. Jurnal Islam dan Masyarakat Kontemporari, 22 (2). pp. 36-45. ISSN 2289-6325 (2021)

Sustainable business model components for the Islamic banking industry. Masters thesis, Universiti Sains Malaysia. (2022)

The usage of Islamic banking products among customers at Bank Rakyat Jalan Hang Tuah Melaka. Degree thesis, UiTM Cawangan Melaka. (2015)

Non-Muslim reaction towards Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2014)

Islamic banking users are hunger for service quality. Journal of Islamic Economics Banking and Finance (JIEBF), 6 (2). pp. 79-94. ISSN 2070-4658 (2010)

Factors affecting customer preferences in Islamic banking products and services. Degree thesis, UiTM Cawangan Melaka. (2014)

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Customers' preference on Islamic banking products and services: the influence of knowledge, awareness and satisfiction. Management And Accounting Review, 12 (1). pp. 1-23. ISSN 2600-7975 (2013)

R

Gunakan istilah perbankan Islam yang betul untuk elak kekeliruan. [Website]

Impak kenaikan OPR terhadap produk perbankan Islam. [Website] (2023)

S

The factor that influences selection of Islamic banking among Non-Muslim in Melaka. Degree thesis, UiTM Cawangan Melaka. (2011)

Determinants that influence customer of Bank Rakyat in selecting Islamic banking. Degree thesis, UiTM Cawangan Melaka. (2011)

Institusi perbankan Islam terus bantu permasalahan kewangan pelnggan PKS-AIBIM. [Website] (2023)

W

Perbankan Islam digital bantu rancak ekonomi, pelancongan. [Newspaper] (2024)

The linkages effect of service quality, customer satisfaction and customer loyalty of automobile financing within the Malaysia Islamic banking industry. The Journal of Muamalat and Islamic Finance Research, 16 (2). pp. 31-47. ISSN 1823-075X (2019)

Y

The determinants of behavioural intention towards using mobile banking of Islamic banking institutions moderated by demographic variables. Doctoral thesis, Universiti Utara Malaysia. (2022)